Module 2 Tasks - Email Tasks

Friday night and I'm doing uni work.....

1. What information about a user's email, the origin of a message, and the path it took, can you glean from an email message?

An email tells you who it comes from via the email account (the first part of an email address) and the origin of the email via the domain. I use Outlook and further information can be gathered from View, Options - Internet headers. Below is an example from an email I recieved tonight. I have put x's in the names to protect the innocent:

Return-Path: <XXXX@internode.on.net>Received: from
ipmail02.adl2.internode.on.net
([203.16.214.141]) by
imta01ps.mx.bigpond.com with
ESMTP id <20070323095203.YELW27201.imta01ps.mx.bigpond.com@ipmail02.adl2.internode.on.net>
for <shoey72@bigpond.net.au>;
Fri, 23 Mar 2007 09:52:03 +0000Received: from
ppp242-44.lns3.syd6.internode.on.net (HELO [192.168.1.2])
([121.44.242.44]) by ipmail02.adl2.internode.on.net with ESMTP; 23 Mar
2007 20:22:01 +1030X-IronPort-AV: i="4.14,318,1170595800"; d="scan'208,217,147";
a="101241567:sNHT91265349"Message-ID: <4603A33F.90303@internode.on.net>Date:
Fri, 23 Mar 2007 20:51:59 +1100From: Chris K User-Agent: Thunderbird 1.5.0.10 (Windows/20070221)MIME-Version: 1.0To: ">xxxx@internode.on.net>User-Agent:
Thunderbird 1.5.0.10 (Windows/20070221)MIME-Version: 1.0To: Subject: Today
is a special dayContent-Type:
multipart/related; boundary="------------000709040801060300040707"

2. In what cases would you find it useful to use the 'cc', 'bcc' and 'reply all functions of email?

The "cc" (carbon copy) function is good when including someone on an email that is not addressed to them but the information still should be shared with them.

The "bcc" (blind carbon copy) function is useful for emailing to a number of recipients without them knowing the other recipients.

"Reply all" will share your response with the original recievers of the email. It should be carefully use and not used when the response is personal.

3. In what ways can you ensure that an attachment you send will be easily opened by the receiver?

There are several steps you can take to ensure that an attachment will be easily opened by the receiver. These include:

• Communicate about your computer systems and share information on how to open the attachment.


• Convert to ASCII text. This is easily read but takes away many formatting options that give a document it's feel.


• Convert to RTF (Rich Text Format). RTF is readable across programs and platforms and as such should always be used when in doubt.

4. What sorts of filters or rules do you have set up, and for what purpose?

I always look both ways before crossing the road. But with my email I havent really done much with rules. The only rules I have set include playing a tune when email is recieved from certain people and always empty the deleted items bin on closing of Outlook.

5. How have you organised the folder structure of your email and why?

I have numerous folders to store emails in. These originated just through what I believe I frequently recieve and the possibility that I may wish to retrieve them later on. Below is a screen shot of my folders: